Hi. It’s just me. One person. I want you to be happy; contact me if there is an issue to figure out. Since items are printed to order, refunds are difficult or impossible (partially depending on the condition of the item) (but if there is a problem in shipping let me know) however exchanges can be done more easily. I have been asked to do that exactly once in over two decades, and it was because of something they couldn’t see well about the image in advance on their particular monitor. We figured it out.